Terms of service

Terms of Service

Last Updated: 02/08/2026

Welcome to Stack Happens ("we", "us", "our"). By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

If you do not agree with these Terms, please do not use our website.

1. About Us

Stack Happens is an Australian online retailer specializing in premium gaming playmats and accessories.

Our website allows customers to browse, purchase and receive products that are manufactured and shipped by our production partners.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are authorized to use the payment method provided.

3. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel an order.
  • Limit quantities purchased.
  • Cancel orders where pricing or product information is incorrect.
  • Decline orders suspected of fraud or misuse.

If payment has already been processed for a cancelled order, a full refund will be issued.

4. Product Information

We make every effort to display products accurately.

However:

  • Colours may vary depending on your monitor or mobile device.
  • Minor variations in print placement or colour may occur due to the manufacturing process.
  • Product photographs are for illustration purposes.

These variations do not constitute faults.

5. Pricing

All prices are shown in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

We reserve the right to correct pricing errors at any time.

6. Payment

Payment must be received before production begins.

We accept payment methods displayed during checkout.

Orders will not enter production until payment has been successfully authorized.

7. Print-on-Demand Products

Most Stack Happens products are printed specifically after an order is placed.

Because of this:

  • Production begins shortly after your order is confirmed.
  • Orders cannot always be changed or cancelled once production has started.
  • Please ensure all order details are correct before placing your order.

8. Shipping

Estimated delivery times are provided as a guide only.

Delays caused by:

  • Shipping carriers
  • Customs
  • Weather
  • Peak periods
  • Manufacturing delays

are outside our control.

Stack Happens is not liable for delays once an order has been handed to the shipping carrier.

9. Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Please refer to our Returns Policy for information regarding:

  • Faulty products
  • Damaged products
  • Incorrect orders
  • Refund eligibility

Nothing in these Terms limits your rights under Australian Consumer Law.

10. Intellectual Property

All content on this website is owned by or licensed to Stack Happens, including:

  • Artwork
  • Product designs
  • Logos
  • Branding
  • Graphics
  • Product descriptions
  • Images
  • Website content

You may not reproduce, copy, modify, distribute or use our content without our prior written permission.

11. User Conduct

You agree not to:

  • Use the website unlawfully.
  • Attempt to interfere with website security.
  • Upload malicious software.
  • Copy or exploit website content.
  • Use automated systems to scrape or harvest information without permission.

12. Limitation of Liability

To the maximum extent permitted by law, Stack Happens will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you agree to the collection and handling of your information as described in that policy.

14. Third-Party Services

Our website may use third-party providers, including payment processors, shipping companies and website services.

We are not responsible for the content, policies or practices of third-party websites or services.

15. Changes to These Terms

We may update these Terms of Service at any time.

The latest version will always be published on our website with the updated revision date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Service are governed by the laws of Australia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the Australian courts.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Stack Happens

Email: info@stackhappens.com.au 

Website: www.stackhappens.com.au

Thank you for supporting Stack Happens – Funny Mats for Salty Games.